Support

Contact

This note is for an order, a delivery or a return. It is not a question about which vacuum to buy.

support@cristcal.com

Orders, delivery and returns.

billing@cristcal.com

Payments and invoices.

We reply within 24 hours on working days.

Company
MILLER ROCK LIMITED
Maritime House, Discovery Quay, Falmouth TR11 3XA, United Kingdom
VAT No.: GB288546057

What does the vacuum lift?

It lifts a film of water off glass into a tank. It does not dry a wall, treat mould, or replace a vent.

When does an order leave?

Paid orders leave within two working days. Transit is usually 3–7 working days in the UK and 5–10 elsewhere in Europe. UK delivery is £4.95 per order. Delivery charges outside the UK are confirmed by email before dispatch.

How do I send something back?

Write to support within 14 days of receiving the goods and say that you are withdrawing. Questions about a refund go to the billing address.